Free webinar
AI-Powered Case Management for Dynamics 365 Finance and Operations
When
June 11, 2025 2:00 PM
(GMT+2), Central European Time
Where
Online
Duration
30 minutes
Struggling with slow issue resolution and inefficient support processes in your current Service Desk system?
Join our workshop to discover how AI Support Case Management streamlines the entire support process by enabling one-click case creation, filling in relevant data automatically, and instantly resolving many issues with Copilot AI — all within your Dynamics 365 Finance and Supply Chain Management, with no external systems required.
Reasons to visit the webinar
- Learn how to automate manual workload and support-related efforts by 30%
- See how Microsoft Copilot can automatically resolve up to 40% of support requests
- Discover how to reduce SLA breaches with intelligent case routing
In this session, we will discuss
- The most common challenges users face when submitting support requests
- Where support teams lose valuable time and how to fix it
- How AI-powered tools simplify support workflows and deliver measurable business benefits
Our workshop will be interesting for
Our workshop will be especially valuable for IT directors, managers, CIOs, CDOs, ERP Managers, and all roles responsible for achieving IT-driven business success.
Speakers
Lana Beloš
Global Marketing Lead
Peter Kulikov
Head of Microsoft Dynamics 365 SCM and Business Architect
We look forward to seeing you there!
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